Returns

Q1: What is your return policy?

Return and exchange item is not allowed after the item have been posted out. We will only accept and bear the cost of shipping to return a wrong item and a defect item if the defect were found on the content of the planner such as blank pages, torn paper or misprint pages. Return and reportĀ  shall be made within seven (7) days of receiving order by email to us aqisbiglobal@gmail.com. The defect item can be post at:

Aqisbi Global Enterprise
C-07 Colonial Loft,
Empire City Damansara Perdana,
47820, Petaling Jaya
Selangor

 

Q2: What should I do when I received a defect item/wrong item/missing item?

For all orders with missing, defect (during shipping) or wrong item, email us at aqisbiglobal@gmail.com with your order number. You may message us 013-3091564. We will advise accordingly.